This is the response, really?
Dear Marvel,
I'm afraid I'm going to sound overly critical and ungrateful for this response but...overall, I'm critical and unimpressed by this response.
I understand, you're simply the most recent customer service employee that has been given my feedback. And I am thrilled that someone (anyone) at marvel actually has the job of reading and even pretending to respond to feedback--considering that I have had trouble getting feedback.
But, I guess I don't see this as a sufficient response. I send a year's worth of email/actual mail/certified letters about the fact that Marvel seems unwilling to even acknowledge they've received to mail and, this is the response-- A generic 'here, call our phone tree' and 'we'll tell the fictional director about your complaint'?
So I'd like to ask more specific questions:
1-What is Marvel doing about it's failure to respond to fan mail? can you say anything to hint that maybe the next time Marvel gets fan feedback, it isn't going to go into the black-hole of unanaswered, unacknowledged, unread mail that 11/12 of my letters went into?
2-Beyond the new movies planned (which, great! YAY for female heroes), can Marvel make any attempt to speak to female characters in merchandise? I know that #WheresGamora got a bit of attention, but, the question remains, where is Gamora? Where is Black Widow? Is there going to be an easy way for me to buy my daughter female superheroes that doesn't involve special orders and scouring the internet for the crumbs of XX chromosomes?
I'd really like to hear something that resembles a response, because I'm afraid I don't find this really a sufficient response, when you consider the time and effort that went into what I"ve said thusfar.
Thanks